Privacy Policy
Effective Date: Thu Sep 4 - 2025
Soleryn AI (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website www.solerynai.com and related services.
1. Information We Collect
We may collect the following types of information:
User Inputs & Conversations: Text and content you provide while using our AI services (for processing and improvement of our models).
Contact Information: Name, email address, and other details provided when submitting inquiries or becoming a lead.
Payment Information: Processed securely through third-party providers.
Usage Data & Technical Information: Cookies, analytics, and similar technologies that help us improve website performance (if applicable).
2. How We Use Your Information
We use your information for the following purposes:
Service Delivery: To provide our AI services and respond to your inquiries.
Model Improvement: To enhance and refine our AI systems.
Customer Support: To address support requests and troubleshoot issues.
Marketing: To share updates, promotions, and information (you may opt out at any time).
Legal & Compliance: To comply with applicable laws, regulations, and contractual obligations.
3. Third-Party Services
We may share your data with trusted third parties only as necessary to provide our services:
GoHighLevel: For customer relationship management and communications.
OpenAI: For AI model processing and improvements.
Payment Providers: For secure payment transactions.
These providers process data on our behalf and are contractually obligated to protect your information.
4. Data Retention
We retain your personal data until you request account deletion or as required to comply with legal obligations. After deletion, certain data may be retained for record-keeping or compliance purposes.
5. User Rights
As a user, you have the following rights:
Right to Deletion: Request that we delete your personal data.
Right to Opt-Out of Marketing: Stop receiving promotional emails or messages at any time by following unsubscribe instructions or contacting us directly.
GDPR Rights (EU Residents): You may also request access to your data, correction, restriction of processing, and data portability.
6. Security Measures
We implement reasonable technical and organizational measures, including encryption, to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
7. International Data Transfers
We do not transfer or store your data outside of Sweden or the EU. However, our trusted third-party partners (such as OpenAI) may process data internationally under their own policies, which comply with applicable privacy regulations.
8. AI-Specific Information
Soleryn AI does not use your data for automated decision-making that has legal or significant effects on you.
Some user inputs may be processed by OpenAI to improve their AI models. Please review OpenAI’s Privacy Policy for details.
9. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect data from minors. If we become aware that we have inadvertently collected such data, we will delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.”
11. Contact Us
If you have questions, requests, or concerns about this Privacy Policy or your personal data, please contact us:
Soleryn AI
Main Street 123
Stockholm, Sweden
Email: [email protected]